We believe in making your experience smooth, simple, and stress-free.

• Confirmation: Reservations are only finalized once the deposit is received.
• Deposits: A non-refundable deposit of 50% of the total balance is required at the time of booking.

Booking & Payment

• A 50% deposit is required to secure your event date.
• Remaining balance is due 72 hours before your event.

Cancellations

We are committed to a timely delivery. To ensure a smooth setup, please note the following:

• 14+ days: refundable (minus admin fee).
• Less than 14 days: non-refundable.

Weather

• In the event of severe weather, services may be rescheduled.
• Deposits may be applied to a future booking.

Site Requirements

Clients must provide:

• Adequate space
• Safe, level ground
• Clear access

Damages & Usage

• Units must be used appropriately.
• Any damages beyond normal wear may result in additional charges.

We’re committed to providing a clean, professional, and elevated experience every time.